Analyzing Outsourcing : Reengineering Information and Communication Systems

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Reviews
Book Description
Save Big $-Outsource Instead! Is outsourcing your data center right for you? Daniel Minoli's Analyzing Outsourcing will give you the answer! It's loaded with real-life case studies that show you how to maximize the benefits and minimize the organizational cost of outsourcing. Step-by-step, you'll discover how to assess your needs... establish an operating baseline... determine and document service requirements... online service and performance goals... accurately assess current and future costs, and much more. And, best of all, you'll discover specific techniques for weighing the pros and cons of choosing outsourcing. Outsource data processing, telecommunications, LANs, software development, technical support, and more; model IS environments to identify areas that can be properly outsourced; prepared outsourcing contracts and negotiate service requirements evaluate vendors and strike a good deal; bring outsourcing benefits right to your bottom line.

Synopsis
Aimed at chief information officers, information and communication systems managers, and strategic planners, this book describes the best methods of applying outsourcing for specific data processing and networking functions. In addition, Minoli demystifies the technical aspects of preparing outsourcing contracts and stipulating service metrics.

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