Reviews Book Description * Gives integrated coverage of workflow, groupware, intranets and how they can be applied to solve business problems * Practical guide on how to build and implement collaborative systems * Describes how intranets can be used to implement workflow and groupware * Describes details of standards needed to integrate systems
This comprehensive guide for system developers, IT managers and consultants focuses on how intranets, groupware and work flow technologies can be used to improve the efficiency of their organizations. The focus is on how to use these tools to support organization transformation through business process reengineering, continuous improvement or TQM programs. It gives practical guidelines for evaluating where these tools can be best used, selecting the right tool and managing the stages of process analysis, design and implementation. These stages are illustrated by a case study of typical company applications.
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