E-business is more integrated with back-office systems than typical e-commerce efforts increasing customer satisfaction with faster service and lower operating costs. In addition, adopting e-business can generate new marketing opportunities, reduce time-to-market, and increase return on investment (ROI).

CTR's new report distinguishes e-commerce from e-business and discusses the differences between business-to-business (B2B) e-commerce and business-to-consumer (B2C) e-commerce. It emphasizes the role of e-business in electronifying the entire enterprise, presenting a seamless integration among company systems and with partners' and third parties' systems.

The report explains how companies can advance successfully from e-commerce to e-business and presents issues that implementers must consider in their electronification strategies.

E-business offers numerous benefits but is often accompanied by complex concerns such as security, researching supportive products and vendors, and selecting the most appropriate technologies such as programming languages. In addition to e-business' philosophical basics and related in-depth case studies, the report provides detailed information regarding e-business principles, tools, and implementation techniques.

Because e-business is a technological revolution, organizations that formulate and implement strategies today will have a considerable advantage over their competitors. Organizations that wait to develop e-business strategies may never meet the success of their predecessors. Within five years, e-business is likely to refer not to a single type of business but to all business.

This CTR report is an invaluable resource for those responsible for electronifying business practices to gain a competitive advantage.